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Case Studies

Anyware Computer Accessories, Inc. Case Study

Anyware Computer Accessories was faced with too much raw data but lacked the ability to make meaningful interpretation of the data to help business decisions. After installing and implementing the numberGo Publisher business intelligence software, Anyware was able to quickly and easily identify trends to led to improvements in strategic sales planning, account management and sales compensation.

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Tanner Bolt & Nut Case Study


Background:

Tanner Bolt & Nut Corp. is a company that, for more than 25 years, has strived to make fastener shopping as easy as possible for its customers. Tanner began as a small, family operated business, and has grown by a strong focus on construction and industrial fasteners, with specialization in cutting tools and security fasteners. Tanner’s online business at www.tannerbolt.com meets its customers’ needs through easy access to its extensive inventory with a click of a button. Tanner’s business is built around Activant’s Acclaim (formerly known as Prophet21) system, a well-known order processing and inventory control system for distributors running on an AIX server and a Progress8 database.

Problem:

Prior to being introduced to numberGo, Tanner knew that the Progress8 database, with its extensive collection of data spanning years of high-volume customer service, contained a wealth of information covering all aspects of its business. However, armed with only a handful of static flat-file reports, an ODBC connection, and Excel, they quickly ran into numerous limitations when trying to access this information.

“I needed to get our data in the hands of our sales staff without a heavy investment in infrastructure and training, which would have been inappropriate for our lean operation” says Jeff Tannenbaum, President of Tanner, “It was clear to me that numerous 30MB excel files and flat file reports wasn’t going to work. Moreover, I didn’t want a reporting system that would tax our database and server with possible disruptions to our very busy order processing system”

Solution:

Tanner was introduced to numberGo by a consultant hired to provide sales training and management. After downloading the numberGo Publisher, they were up and running within minutes.

Using the same ODBC connection and queries they had setup for moving their data into Excel, the numberGo Publisher’s import wizard created a dynamic report document that they could update with a click of a button. Tanner replicated some of the formulae they had used in their spreadsheet and created groups which would have been very difficult to do in any of their current applications.

“We had used pivot tables in Excel before”, continues Jeff, “but after a few minutes clicking around numberGo’s intuitive pivot table, I instantly knew that I finally had found an accessible, yet critical tool for our sales staff.”

“We now run our weekly sales meeting around the numberGo report. Every other click and drag reveals an opportunity that would have been otherwise lost: a backlog, a missed order, or a customer’s expansion. Outside our meeting, I can e-mail the concise numberGo document to a salesperson, who using the free numberGo Reader, can easily drill down and find the right action to take to cover every opportunity which numberGo uncovers”

“Our purchasing manager peeked in our first Sales meeting using numberGo and immediately ran back to his desk to download the Publisher with the intent to solve his complex reporting needs. Its clear to me that numberGo is going to pay for itself as well as a new projector I plan to buy (to see more numberGo) within a week or two.”

numberGo – the most accessible solution to analyze, visualize, and share multi-dimensional data. See how numberGo can take you to the next level and beyond. Download the numberGo Publisher now at www.numberGo.com
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